In March of this year, a customer wrote, “I have attached a Word document that describes the problem.” (Hey, here’s an idea: Why not describe the problem in your email message?)
The Word document contained a screenshot.
The screenshot was of an email message.
The email message contained a screenshot.
Bonus remark from the customer liaison: “Once you open the document, you may need to zoom it further to read it.”
[Theme modified from Strange Case.]